Know your customers.
Support them better.
View user profiles, take support actions, and track every change in an audit log. Resolve issues in seconds.
See everything about a user in one place
When a support request comes in, you need context fast. The admin panel shows status, role, subscription plan, recent activity, and payment history in a single view.
- Account status and verification state
- Current plan, billing cycle, and payment method
- Login history and recent activity timeline
- Linked integrations and permissions
Jane Cooper
Status
ActiveRole
AdminPlan
Pro (9/mo)Member since
Mar 2025Recent activity
Take action without touching code
Every common support operation is a single click in the admin panel.
Smart Routing & Escalation
Automatically assign tickets by topic, client tier, or priority, and escalate issues when they need attention.
Notes & Teamwork
Discuss tickets internally, involve teammates, and keep client replies separate from internal communication.
Tags, Status & Priority
Organize tickets with labels, statuses, and priority levels so your team always knows what to handle next.
Full Client View
See subscription details, payment history, and past conversations in one place for faster, clearer support.
| Admin | Action | Target | When |
|---|---|---|---|
| admin | Changed role to Admin | jane | 2 min ago |
| admin | Reset password | bob | 15 min ago |
| support | Disabled account | spam | 1 hour ago |
| admin | Re-synced user data | alex | 3 hours ago |
Know who changed what, and when
Every admin action is logged automatically. See which team member made a change, what they changed, and when it happened. Essential for compliance and internal accountability.
- Automatic logging of every admin action
- Filterable by admin user, action type, or date
- Exportable for compliance and reporting
Build with customer management
Every app you build with TrainedApps includes a complete customer management panel. Support your users from day one.